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Season ticket holders purchasing a single match ticket
Members purchasing single match ticket
Purchasing multiple tickets under one supporter number
Purchasing multiple tickets using friends and family
How do I download the app?
How do I purchase an app ticket?
How do I access my fan wallet?
How do I use my ticket in my fan wallet?
I've purchased a ticket, but I have no QR code in my fan wallet.
How many tickets can I upload to my fan wallet?
My ticket does not display the turnstile I need to go to?
I have bought multiple tickets for the same fixture and the tickets are in my app, how do we all enter the stadium with one phone?
How do I know which ticket is mine?
What happens if the turnstile goes red?
Will my season ticket card or membership card appear in the fan wallet?
I have a season ticket, can I have my ticket as an app ticket?
I am a member, can I have my ticket as an app ticket?
Can I use the app for away games?
Can I share tickets one I have uploaded them to the app?
We use Friends and Family. Does everybody in the booking need to have the app?
I can't access the app on matchday, e.g. no battery, forgot password, lost phone etc.
I selected Print @ Home, but my ticket is showing in my app, can I use the ticket in the app?
I've incorrectly selected 'UPLOAD TO NCFC APP' at checkout and need my tickets in another format.
Can I change the order in which my tickets appear in my fan wallet i.e. can I ensure my kids are not left outside after I have entered the stadium?
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